Shipping & Returns

 Holiday USPS Shipping Dates for Contiguous U.S. (Lower 48 States)

Domestic Mail Class (excluding Alaska & Hawaii, Guam, American Samoa.)

Please have your order with us in by Monday the 16th to ensure that we get your package out by the USPS cut off date of the 18th.

USPS Ground Advantage® Service- Dec 18

First-Class Mail® Service- Dec. 18

Priority Mail® Service- Dec. 19

Priority Mail Express® Service 2- Dec. 21

USPS deliveries are typically made by 5 PM local time, Monday through Saturday. However, unusual circumstances, such as traffic, weather, or staffing issues, may cause delays.

Keep in mind, the USPS won't be delivering regular mail on Christmas Day.  

FL Residential addresses Get Free Shipping (on orders $20 and over)and all shipping outside of FL is low cost shipping  (the lower 48 contiguous states)

NOW OFFERING  Free Local Pick up for online orders at the Market On Main in Stuart, Fl On Sundays (Pick up hours between 9am -1pm on Sundays only) Closed all nationally recognized holidays. Rain or shine unless otherwise notated. We will reach out to you if there are any cancellations and reschedule a time with you.

Market on Main Address: 

221 Sw Flagler ave Stuart Florida. You must choose "Pick Up" when placing the order. Allow 24 hours before pick up. (Meaning place your order 24 hours before pickup to allow processing time.)  otherwise your order will be scheduled for pick up the following Sunday.

If you would like to transfer this pickup to another event location (see our event calander)  please email us immediately after placing your order. CONTACT US

Choose "Pick Up" in the shipping tab when placing your order. Order must be placed through our website to schedule your pick up time. You must pick us on the soonest Sunday)  If you miss your pick up appointment we do charge a $5 missed appointment fee.

Weather permitting:

 This event is rain or shine however, if the weather is a threat or danger to the small business owners, this pick up will be cancelled. We will reach out to you via email to cancel your pick up and reschedule at no cost to you. 

Pick Up Address: 

201 SW Flagler Ave, 

Stuart, Florida

Normal Shipping info:

We use USPS. Delivery to The United States, 48 contiguous States only.  (Some States Restricted)  Shipping costs are subject to change due to the economic impact.

• We use Recyclable and Biodegradable, Shipping Supplies and  Packaging. This includes our packing tape, which is either brown paper or cellulose biodegradable packing tape. 

• We use biodegradable corn packing peanuts to pack our products.

• We repurpose incoming materials for products, packing, and shipping.     

• Our product labels are handmade with water soluble ink, biodegradable recycled paper and biodegradable glue that we make ourselves.

• At this time (especially during summer months) we are shipping and wrapping most all items in Biolefin Biodegradable wrap.  If you want to request unwrapped soaps/ or items please email us.  Be aware that unwrapped soaps have a tendency to lose color, scent, and may sweat over time, so these soaps should be used within a reasonable timeframe for best results. 

•  Returns are not accepted on Hygiene Products,  that have been opened, tamper seal broken, and or used products. This includes wholesaling, and our Refillery (in person) Program,  but please contact us if you have problems with your order at all. We have samples of all our products WITH your wholesale purchase and our in person refillery program to try beforehand.

REFILLERY RETURN POLICY: 

Due to the nature of the program, refills from pop-up markets are not eligible for return or refund due to the fact that once they are within your own bottle, they are deemed accepted by you. Refills are sold with the intent that you agree to the quality of the item before filling and or bringing home. Please ask for a sample before filling your own bottle with our products.  Refill pouches ARE only returnable if tamper evident seal has NOT been broken, but please email us if you have any questions or concerns.

Processing time: 

• TYPICAL PROCESSING TIME IS 3-5 days ( PROCESSING TIME IS THE TIME IT TAKES FOR US TO GET YOUR ORDER READY FOR SHIPPING)
• SHIPPING TIME IS ESTIMATED and controlled by courier services. Typically 3-5 business day or 10-15 during holiday timeframes.