WHAT IS IT? The Refillery is designed to cut out over use of plastic and waste.
HOW IT WORKS: Refills are sold by the ounce. We weigh your container (tare) prior to filling. Rather than purchasing a new container each time you need more lotion, you simply bring your empty, clean container to one of our POP UP market events ( see event section )and refill extended-use containers with your favorite scented or unscented lotion. We fill your container for you (as much or as little as you'd like) then we will weigh the container again so you are only charged for what you top off. Refills are sold by the ounce.
WHERE DO WE REFILL?
1- ONLINE: ( Delivery Restrictions apply) Sold by 8 oz Pouch refills.
2- IN PERSON POP-UP MARKETS: ( See Events Section on our Website) Sold by weight. Each event we will mention if we offer refills at it. Some events our refills may be prohibited.
3- LOCAL HAND DELIVERY: within 5 miles of Fort Pierce, Florida 34982 ( Pouch or Refill your own bottle (up to 16 oz) We will bring the refill to you. Sold by weight or pouch. EMAIL US TO REQUEST A LOCAL HAND DELIVERY
Local Deliveries are by appointment. If you miss your appointment delivery we do not leave the item(s) at your door... Nor will we redeliver or ship. We must physically hand the products to you. We understand things happen and are lenient in certain circumstances however, we have zero tolerance after your 1st missed appointment. Hand Local Delivery is a free concierge service.
For best results; If you plan to have a different scented lotion. Please wash and dry the container well before changing scent options.
OUR PRODUCTS ARE NOT FOR RESALE. We have a cap limit to 20 oz per person per refill. We do this to spread evenly throughout the community and hinder any resale distribution of our hand made products. If you are interested in wholesale, please contact us by email with your inquiry.
YOUR WHEAT STRAW BOTTLE: If you purchased one of our Wheat Straw bottles. You may reuse it over, and over, and over. The good news is, it'll last a long time if you take care of it. Because it's made for 50% wheat straw it will eventually break down. (don't fret it's a 10 year span when using it as normal).
The wheat straw bottles are not dishwasher safe or microwavable. (Yes, we had to say that). We recommend cleaning your bottle out with a soft bottle brush.
REFILL ECO POUCH DELIVERY: with your refill pouch purchase on our website, refill your 8 oz container at home. We send you a prepaid shipping label in your package with your refill supply. Ship back your empty pouch to us. We then recycle your empty pouch using Terracycle. You will reuse the bottle you first purchased with us, over and over and over.
Delivery to 48 contiguous States only.
REFILLERY RETURN POLICY: Due to the nature of the program, refills from pop-up markets are not eligible for return or refund due to the fact that once they are within your own bottle, they are deemed accepted by you. Refills are sold with the intent that you agree to the quality of the item before filling and or bringing home. Please ask for a sample before filling your own bottle with our products.
Refill pouches are returnable if tamper evident seal has NOT been broken, but please email us if you have any questions or concerns.
REFILL Pouch Terms: If you purchased a bottle at one of our Pop- Up markets and you're ready for your refill; For your discount to be applied to your refill pouch purchase online, you MUST use your coupon code at checkout. If you do not have your coupon code and you paid by credit card, please email us so we can look up your transaction. You must have the coupon for the discount in any other scenario. Please keep it in a safe place if you plan to refill at a later date. or go ahead and purchase your refill well in advance so your lotion never runs dry! use your coupon code at checkout. If you do not have your coupon code and you paid by credit card, please email us so we can look up your transaction. You must have the coupon for the discount in any other scenario. Please keep it in a safe place if you plan to refill at a later date. or go ahead and purchase your refill well in advance so your lotion never runs dry!
Please see our INGREDIENTS SECTION For more details on our Goat Milk Lotion.
Eco Pouch Lotion Refill Guide to recycling.
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HANDMADE IN THE USA